Serviços de descoberta em rede: a experiência do modelo Google para os usuários de bibliotecas universitárias

Caterina Marta Groposo Pavão; Sônia Elisa Caregnato

doi:10.19132/1808-5245213.130-149

Authors

Caterina Marta Groposo Pavão Universidade Federal do Rio Grande do Sul
Sônia Elisa Caregnato Universidade Federal do Rio Grande do Sul

DOI:

https://doi.org/10.19132/1808-5245213.130-149

Keywords:

Web Services Discovery. University Library. Information Seeking and Retrieval Behavior.

Abstract

The article contextualizes the use of web services discovery in university libraries, which intend to meet the need of increasingly demanding users when it comes to performance during information seeking and retrieval. The research work aims to contribute to the understanding of these tools, stressing the building of its central index, the structure of faceted search, the relevance criteria used and the presentation of results in a single list. It employed the bibliographical research method for selecting the relevant national and international literature on the subject. It concludes that libraries should revisit the scope of their catalogs to stay connected with the mental models of users and their information needs. Web scale discovery services, integrated with other information services, have the potential to improve the searching experience. These tools should be designed based on users' information seeking behavior and experience to balance their needs and expectations with the capabilities of the system.

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Author Biographies

Caterina Marta Groposo Pavão, Universidade Federal do Rio Grande do Sul

Bibliotecária de Sistemas do Centro de Processamento de dados da Universidade Federal do Rio Grande do Sul. Doutora em Comunicação e Informação pelo Programa de Pós-graduação em Comunicação e Informação da UFRGS.

Sônia Elisa Caregnato, Universidade Federal do Rio Grande do Sul

Professor Associado da faculdade de Biblioteconomia da UFRGS. Formação em Biblioteconomia - UFRGS, Mestrado em Gestão da Informação - Sheffield University, Inglaterra e Doutorado em Ciência da Informação - Sheffield University, Inglaterra. Áreas de Atuação: Busca e uso de informações no contexto acadêmico, Comunicação científica, Produção científica, Bibliotecas digitais e educação à distância e Inclusão digital

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Agradecemos à CAPES pela concessão de bolsa de doutorado sanduíche na Univer-sidade Complutense de Madrid para a primeira autora e ao Prof. Dr Juan Antonio Martínez Comeche, pelo auxílio na condução da pesquisa de campo.