Conflict escalation in online collaborative practices: an analysis of the entry web 2.0 in Wikipedia

Authors

  • Aline de Campos

Keywords:

Collaboration. Conflict. Wikipedia.

Abstract

Collaborative actions are naturally interlocking with conflict processes. In other words, collaboration can lead to conflicts and vice versa. This article discusses the implications of this mutual influence, checking the dynamics of conflict escalation often present in online collaborative practices. To do so, it examines the trajectory of building an entry from Wikipedia, the Free Encyclopedia, evaluating the tensions introduced in the pages of debate over the collective and computermediated production.

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Author Biography

Aline de Campos

Bacharel em Ciência da Computação e Mestre em Comunicação e Informação na linha de pesquisa de Tecnologias no PPGCOM/UFRGS. Professora substituta dos cursos de Sistemas de Informação e Redes de Computadores do Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul. Desenvolvedora de sistemas na Divisão de Sistemas de Informação (Área de Ensino) do Centro de Processamento de dados da UFRGS.

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Published

2010-07-14

How to Cite

Campos, A. de. “Conflict Escalation in Online Collaborative Practices: An Analysis of the Entry Web 2.0 in Wikipedia”. Intexto, no. 22, July 2010, pp. 134-50, https://seer.ufrgs.br/index.php/intexto/article/view/11178.

Issue

No. 22 (2010)

Section

Articles

License

Copyright (c) 2010 Aline de Campos

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