WEBSITES' SIMULATORS IN THE MAJOR BRAZILIAN BANKS

Authors

  • Mirian Oliveira Pontifícia Universidade Católica do Rio Grande do Sul - Porto Alegre/RS Brasil
  • Henrique Mello Rodrigues de Freitas Universidade Federal do Rio Grande do Sul - Porto Alegre, RS
  • Maurício Gregianin Testa Universidade Federal do Rio Grande do Sul - Porto Alegre, RS
  • Edimara Mezzomo Luciano Universidade Federal do Rio Grande do Sul - Porto Alegre, RS

Keywords:

Simulation, Decision-Taking Support System, Internet, World Wide Web, e-banking

Abstract

The Decision-Taking Support Systems could help in their user's decision-taking process. Banks are offering insurance, welfare state, investment calculation simulators among others, aiming at acquiring more clients and even maintain the existing ones. The goal of this article is to describe the simulators available in the sites of 20 major banks in Brazil, analyzing them according to the main components of a Decision-Taking Support System. This research is of exploratory-descriptive nature and the 78 simulators identified in the sites of the 20 major banks in Brazil were taken into consideration. Among the main results, it could be pointed out that the greatest number of simulators identified were those offering hints on investments, financing, personal credit line and welfare state.

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Published

2013-12-18

How to Cite

Oliveira, M., Mello Rodrigues de Freitas, H., Gregianin Testa, M., & Mezzomo Luciano, E. (2013). WEBSITES’ SIMULATORS IN THE MAJOR BRAZILIAN BANKS. Electronic Review of Administration, 8(3). Retrieved from https://seer.ufrgs.br/index.php/read/article/view/44233

Issue

Vol. 8 No. 3 (2002): Edição 27 - Mai/Jun 2002

Section

Articles

License

 

The author holds authorship rights, and authorizes REAd to publish the article on its website or in printed editions, not implying the payment of copyright or any other fee to the authors, and certifies that this article has not been published, to date, in any Brazilian journal.

 

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