Method for implementing standardized work as an additional element of location-based planning and control

Abstract

Standardized Work (SW) is an approach originated in the manufacturing industry, which aims to standardize and improve the efficiency of operations cycles, based on the Lean Production Philosophy. SW has the potential to support the implementation of Location-Based Planning and Control (LBPC) as it allows balancing the workload between workers or teams, contributing to the synchronization of processes. The aim of this study is to propose a method for implementing SW as an additional element of LBPC. Design Science Research was the methodological approach adopted in this investigation and an empirical study was carried out in a real estate company, in which the method for implementing SW was conceived and implemented. The following benefits were identified in the study: increase in the degree of process standardization, improvement in process synchronization, increase in the engagement of the work force with process standards, and improvement in terms of time reliability. The main contribution of this research study has been the adaptation of SW in the construction context as an additional element of LBPC.