THE RELATIONSHIP BETWEEN KNOWLEDGE AND THE QUALITY OF THE DECISIONS

Abstract

In a competitive world, where the situations are highly uncertain, the existing information isn’t trustable, the possible correct alternatives are wide and the time for the company’s survival is limited, the ability to make decisions is very important for the companies success. The objective of this study is to evaluate using practical cases of decision making if the individuals with a higher level of knowledge make better decisions. The methodology adopted the resolution of management practical cases that was applied in an intentional sample of 109 professionals in the management studying an MBA in FIA-USP, Brazil. The data was processed using the multi-variant statistic analysis, correlation analysis and cluster analysis techniques. The interpretation of the result was made through a modification of the model (YIN, 2001). The results showed that the individuals graduated in state universities/faculties, classified as high quality by the Ministry of Education and Culture – MEC in 2002, and with a higher level of professional experience made the best decisions.