AN ANALYSIS OF QUALITY OF RELATIONSHIP (QR) IN THE CHANNEL DISTRIBUTION OF BRAZILIAN APPLE IN THE PERSPECTIVE OF PRODUCERS

Authors

  • Cláudio Zancan Universidade de Brasilia
  • Paulo Henrique Muller Prado Universidade Federal do Paraná

Keywords:

Relationship Quality (RQ), Relationship Commitment, business-to-business (B2B), distributors’ companies, marketing

Abstract

This study explored the construct Relationship Quality (RQ) considering three dimensions: Satisfaction, Trust, and, Relationship Commitment. Even more, it proposes antecedents and consequences constructs to RQ. The context verified was the Brazilian’s Apple Distribution Channel, concretely, the exchange relationships between growers and distributors’ companies in the grower’s view. The results of this study proved the associations proposed.

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Published

2013-06-19

How to Cite

Zancan, C., & Muller Prado, P. H. (2013). AN ANALYSIS OF QUALITY OF RELATIONSHIP (QR) IN THE CHANNEL DISTRIBUTION OF BRAZILIAN APPLE IN THE PERSPECTIVE OF PRODUCERS. Electronic Review of Administration, 12(5). Retrieved from https://seer.ufrgs.br/index.php/read/article/view/40166