APPLICATION OF VARIABLE REMUNERATION DEVELOPED FROM A PANEL OF STRATEGIC PERFORMANCE MEASURES: A CASE STUDY AT A RETAILER AUTOMATIVE PARTS COMPANY
Keywords:
Balanced Scorecard, Automative Parts Company, Panel of measures, Strategic remuneration, Performance evaluation systemAbstract
The adoption of strategic remuneration systems allows the organization to align the individual goals of its employees with the organization’s goals generating a alignment and converging all the efforts to the same results. From this context, this study aimed to develop a strategic remuneration system from a performance evaluation system by the balanced scorecard model to a retail company of automotive parts and accessories segment. This paper refers to a case study, with descriptive nature and qualitative approach. After the definition of the matrix which it was developed the measures and weights for each department, it was adopted the model of remuneration partly fixed and partly variable through awards, except for the commercial department. The value of the award is set from the result of the performance evaluation calculating by the sum of the points earned in each measure. For sellers, besides the award, they also receive commission for sales in each product lines.
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