Exploring the applications and impacts of voice assistants: a comprehensive review focused on education and academic services

Autores

  • Francismar Nascimento da Silva UNIFESP
  • Regina Célia Coelho UNIFESP
  • Walfran Rocha Vieira Carvalho de Araújo UNIFESP
  • Carlos Marcelo Gurjão de Godoy UNIFESP

DOI:

https://doi.org/10.22456/1679-1916.141558

Palavras-chave:

voice assistants, academic services, voice assistants in education, integration in universities

Resumo

This systematic review aims to evaluate the applications and impacts of voice assistants (VAs) in supporting academic services. Searches explored the use of VAs in educational environments and for providing academic services in scientific databases (articles published from 2018 to 2023). The analysis of 25 articles reveals a predominance of exploratory applications and a scarcity of VA integrations with current academic systems. Concerns about data privacy and security were recurring themes, while the positive pedagogical impacts of audiovisual applications in academic services still lack solid evidence.

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Publicado

2024-07-31

Como Citar

SILVA, Francismar Nascimento da; COELHO, Regina Célia; ARAÚJO, Walfran Rocha Vieira Carvalho de; GODOY, Carlos Marcelo Gurjão de. Exploring the applications and impacts of voice assistants: a comprehensive review focused on education and academic services. RENOTE, Porto Alegre, v. 22, n. 1, p. 320–329, 2024. DOI: 10.22456/1679-1916.141558. Disponível em: https://seer.ufrgs.br/index.php/renote/article/view/141558. Acesso em: 20 jul. 2026.

Edição

Seção

Interface Humano-Computador e Educação