Mobility difficulties for older people in pharmacies
an analysis from the point ofview of accessibility
Keywords:
Accessibility, Locomotion, Ergonomics, Built spaces, Pharmacies, AgingAbstract
Older adults may experience mobility limitations, which increase their risk of falls. Pharmacies, frequently visited by the elderly, may not provide adequate accessibility, further raising these risks. This study analyzed the factors affecting the mobility of older adults in pharmacies based on the NBR 9050/2020 standard. Three establishments were evaluated using the walkthrough methodology. Technical plans were developed from video recordings to verify key compliance points with the standard. The results revealed non-conformities, such as inadequate circulation with obstacles like boxes, carpets, and structural elements, as well as insufficient width, in addition to elevated display areas posing potential risks. One of the locations had stairs and ramps without handrails, violating the standard. These accessibility limitations in the environment hinder elderly mobility and increase the risk of imbalance, tripping, and falls. In conclusion, beyond improving accessibility, mobility, and safety in pharmacies, it is essential that design professionals and public authorities strictly adhere to technical standards, alongside new specific knowledge, to ensure the social participation of older adults in public spaces.
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ISSN 1678-8621