STRESS AT WORK: A STUDY WITH PUBLIC MANAGERS OF STATE OF MINAS GERAIS

Abstract

The objective of this study was to analyze stress during job in public managers who work in secretariats of state of Minas Gerais. The theoretical basis related to occupational stress was based on Zille (2005), Chanlat (2005), Cooper et al. (2002, 1988), Couto (1987) and Selye (1959). Regarding management, drew on OCDE (2010), Bresser-Pereira (2009), Madureira e Rodrigues (2006) e Davel e Melo (2005); Rezende (2002) and Marini (2002). This work can be classified as a descriptive study with a quantitative approach. The Theoretical Model for Explanation of Occupational Stress in Managers (MTEG) developed by Zille (2005), was the main reference. With this approach, 181 managers from secretariats of state of Minas Gerais were analyzed. The softwares Excel and SPSS - Statistical Package for the Social Sciences were used for data analysis. The results evidenced that 26.0% of the surveyed managers had no occupational stress; 26.0% had light to moderate stress levels; 43.0% intense stress; and 5.0% very intense stress level. The main sources of excessive tension existing in the work environment, the regulatory mechanisms used by most state public managers to face the tensioning situations and indicators of stress impact on the productivity of the managers were identified. This study was proven to be appropriate since there are studies on occupational stress on managers from private enterprise, but little is known about the impact of administrative reforms in the public service on the occupational health of the public managers.