MANAGING THE MANAGERS: REFLECTIONS AND CHALLENGES FOR THE PROFESSIONALS OF HUMAN RESOURCES

Abstract

This paper presents reflections on the management of the managerial group of the organizations and challenges for the professionals of Human Resources to provide politics and processes for the management with this group.  Complex questions for the professionals of Human resources are considered:  How to select a manager?  Who is them or this professional?  Which are the most necessary characteristics of him? How to determine his functions?  How to conceive a program of managerial development?  How to evaluate his work?  How to deal with his demands and claims?  How to deal with contradictions inherent of this function? To present a way to answer to these questions, the half-structuralized interviews were realized with 61 managers of averages and great companies in the area of telecommunications and computer science located in the Metropolitan Region of Belo Horizonte, Minas Gerais - Brazil, that represent 5.4% of the brazilian sector of services, with 6,3% of the busy staff in the sector.  It is convenient to remember that this segment is of the economy in constant technological and managerial innovations bringing excellent consequences for the companies of the present time in Brazil. In this manner, the joined results translate the clearly relation between the context of changes and the managerial work.  The managers have been pressured to present results and not only to reach goals, but also surpass them.  They need a sensible capacity of adaptation and an interpersonal relationship to collaborate in the direction to the company’s objectives. The managers need to invest in them auto-development and to remain themselves constantly brought up to date, since the knowledge started to be a basic aspect to the exercise of the managerial function.  Finally, it was observed that these professionals have an important paper in the management of the people in these organizations, being responsible for them good functioning, it would have to consist in a specific strategy in the politics and practices management of Human Resources.