Absenteeism and user profile analysis of a radiology service on a public dentistry school
DOI:
https://doi.org/10.22456/2177-0018.88027Keywords:
Radiology, Dentistry, Public healthAbstract
Introduction: The Radiology Service of the Faculty of Dentistry of the Federal University of Rio Grande do Sul (FO-UFRGS) attends the needs of individuals originated from SUS (Public Health System) performing dental radiographies, which are relevant for the diagnosis and treatment planning. The scheduling listing of these exams constitutes a database with potential to generate important indicators for the improvement of the service to the population. Objective: To evaluate the patient profile, number and referrals origin, and absenteeism in relation to schedules of radiographic examinations performed at the Radiology Service of FO-UFRGS. Materials and methods: Data were collected through the Regulation System (SISREG) of Municipal Health Secretariat of Porto Alegre (SMS-POA) and analyzed the following information: sex, age, type of exam, origin of requests and absenteeism in 2014-2016 period. Results: A total of 9890 radiographic exams were scheduled, 74.6% of which were extraoral and 25.4% were intraoral. Regarding the profile of the patients, the female sex represented 61.8% of the appointments, and the age group from 19 to 59 years of age was predominant (69.1%). In general, there was a high percentage of absenteeism (42.1%), with the highest indexes, statistically significant, related to female sex (43.1%), the age group 12 to 18 years old (45.9%) and the Restinga / Extremo Sul District Management (46.6%) (p<0,05). Conclusion: The user profile of the Radiology Service of FO-UFRGS is predominantly female and adult, and variables such as sex, age and location of referral origin correlate with the high absenteeism observed.Downloads
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