Gestão de estoques para controle de perdas: estudo em uma rede supermercadista

Abstract

The study aims to analyze how the inventory management for loss control is performed in the context of a supermarket chain located in the city of Ituiutaba/MG. The case study was adopted as the research procedure. For the data survey questionnaires and interviews were used, in addition to the observation of reports and financial statements of the company. The data analysis employed a descriptive approach and content analysis for the interviews and documents considered. The results of the research allowed us to observe that some departments present considerable losses, as is the case of the horticulture, butchery and bakery departments. However, the losses measured by the chain between 2017 and 2021 were below the national indicators disclosed by the Brazilian Supermarket Association. In general, it can be seen that the company uses accounting information for effective loss control. In addition, the employees, together with the commercial director and the loss prevention manager, work on loss control in the quest to achieve the goals and improve the results of inventory management.