Emergency care: the perception of the nursing team regarding their work at the reception sector

Abstract

This study aimed to characterize the nursing team, to find out and analyze its perception about the process of work developed at the reception area of the School Health Center of the Universidade de São Paulo Medicine School at Ribeirão Preto. The theoretical framework was based on directive and organizational principles of the Unified Health System. It is a qualitative research. The authors analyzed the data in two groups, the perception about the reception and the perception about the reception in the process of work. The Nursing work within the emergency care presented potentials, using the reception to change the assistance model.