LAMGHARI, Zineb; RADGUI, Maryam; SAIDI, Rajaa; RAHMANI, Moulay Driss. An operational support approach for Mining Unstructured Business Processes. Revista de Informática Teórica e Aplicada, [S. l.], v. 28, n. 1, p. 22–38, 2021. DOI: 10.22456/2175-2745.106277. Disponível em: https://seer.ufrgs.br/index.php/rita/article/view/RITA_28_NR1_22. Acesso em: 3 aug. 2026.