Guerreiro, R., Pereira, C. A. e Agrawal, S. (2013) “HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT”, Revista Eletrônica de Administração, 11(4). Disponível em: https://seer.ufrgs.br/index.php/read/article/view/40641 (Acessado: 24 junho 2025).